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Financial Information and Insurance

Payments

We request and appreciate payment at the time of service for the portion of the fee for which you are responsible (e.g. co-payments, deductibles, and past-due account balances). Statements are mailed monthly. We accept most major credit cards for your convenience.

Insurance

Our staff will make every effort to simplify all billing and insurance claim procedures. We participate with many insurance plans; however, we recommend you call your insurance company prior to your visit to verify coverage and to determine if a referral from your primary care physician is necessary. Please bring your insurance card with you to every visit so that we may ensure that our records are accurate. If you do not have insurance coverage, full payment is required at the time of service.

Our Financial Frequently Asked Questions brochure outlines our financial policies and should answer all of your financial questions.

Insurance Plans We Accept

Parkland Physician Services participates with the following insurance companies. Please remember that co-pays and applicable co-insurance are expected at every visit.

  • Aetna
  • Anthem Blue Cross / Blue Shield and Blue Card with the Suitcase Logo
    (EXCEPTION: PPS does NOT participate with BCBSMA with the XXH prefix -- we will bill them on your behalf but patients are liable for all non-covered charges)
  • CHS (Community Health Services)
  • Cigna Network / Great West Life
  • Fallon
  • HCVM / Coventry / First Health
  • Harvard Pilgrim
  • Medicaid NH
  • MVP / Patriot
  • PHCS / Multi Plan
  • Tricare (Standard only)
  • Tufts
  • United Healthcare

We also accept traditional Medicare Part B and the following Private Fee-for-Service (PFFS) Medicare replacement plans:

  • Aetna Medicare Private Fee-for-Service (PFF); prefix ME
  • Anthem Medicare Advantage SmartValue Private Fee-for-Service (PFFS);prefix YGB
  • CIGNA Medicare Access Private Fee-for-Service (PFFS)
  • Harvard Pilgrim First Seniority Freedom Private Fee-for-Service (PFFS)
  • MVP Gold Anywhere PPO
  • Tufts Medicare Private Fee-for-Service (PFFS); Tufts Medicare Preferred HMO and Tufts Medicare Preferred PPO do NOT participate with NH providers and are not accepted at PPS
  • United Healthcare Secure Horizons Private Fee-for-Service (PFFS)

Please note that “Medicare replacement” plans, also called “Medicare Advantage” or “Part C” plans, are provided by private insurance. If you enroll in a Medicare replacement plan, the plan replaces your original Medicare and may not include your doctor. Please check with your insurance to determine if our physician is included in your plan.

If you do not see your insurance listed above, please call the number on your card to obtain benefit and coverage information.

Referrals

Many insurance companies require you to obtain a referral in order to see a specialist. Please make sure you check with your insurance company and/or primary physician before your scheduled appointment to see if a referral is needed. If a referral is needed it is the patient's responsibility to bring the referral to your scheduled appointment. Your appointment will be rescheduled if your referral is not obtained.

If you have had any testing (MRI, X-Rays, CT scan) done, please bring a copy of the actual study and report. You may pick up these films or CDs at the imaging center where the test was performed. Please call the imaging center 24 hours in advance to have your films or compact discs ready.

Hospital Affiliation